Last updated November 3, 2020
ESM Smart Solutions (“we” or “us” or “our”) respects the privacy of
our users (“user” or “you”). This Privacy Policy explains how we collect, use,
disclose, and safeguard your information when you visit our mobile application
(the “Application”).
Please
read this Privacy Policy carefully. IF
YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS
THE APPLICATION.
We reserve the right to make changes to this
Privacy Policy at any time and for any reason.
We will alert you about any changes by updating the “Last updated” date
of this Privacy Policy. You are
encouraged to periodically review this Privacy Policy to stay informed of
updates. You will be deemed to have been made aware of, will be subject to, and
will be deemed to have accepted the changes in any revised Privacy Policy by
your continued use of the Application after the date such revised Privacy
Policy is posted.
This Privacy Policy does not apply to the
third-party online/mobile store from which you install the Application or make
payments, including any in-game virtual items, which may also collect and use
data about you. We are not responsible
for any of the data collected by any such third party.
This privacy policy was created using Termly.
We may collect information about you in a
variety of ways. The information we may
collect via the Application depends on the content and materials you use, and
includes:
Demographic and other personally identifiable
information (such as your name and email address) that you voluntarily give to
us when choosing to participate in various activities related to the
Application, such as chat, posting messages in comment sections or in our
forums, liking posts, sending feedback, and responding to surveys. If you choose to share data about yourself
via your profile, online chat, or other interactive areas of the Application,
please be advised that all data you disclose in these areas is public and your
data will be accessible to anyone who accesses the Application.
We may request access or permission to certain
features from your mobile device, including your mobile device’s calendar,
camera, contacts, microphone, storage (internal, external & cloud accounts)
, and other features. If you
wish to change our access or permissions, you may do so in your device’s
settings.
We may request to send you push notifications
regarding your account or the Application. If you wish to opt-out from
receiving these types of communications, you may turn them off in your device’s
settings.
Information from third parties, such as personal
information or network friends, if you connect your account to the third party
and grant the Application permission to access this information.
Having accurate information about you permits us
to provide you with a smooth, efficient, and customized experience. Specifically, we may use information
collected about you via the Application to:
1. Administer sweepstakes, promotions, and
contests.
2. Assist law enforcement and respond to subpoena.
3. Compile anonymous statistical data and analysis
for use internally or with third parties.
4. Create and manage your account.
5. Deliver targeted advertising, coupons,
newsletters, and other information regarding promotions and the Application to
you.
6. Email you regarding your account or order.
7. Fulfill and manage purchases, orders, payments,
and other transactions related to the Application.
8. Generate a personal profile about you to make
future visits to the Application more personalized.
9. Increase the efficiency and operation of the
Application.
10. Monitor and analyze usage and trends to improve
your experience with the Application.
11. Notify you of updates to the Application.
12. Offer new products, services, mobile
applications, and/or recommendations to you.
13. Perform other business activities as needed.
14. Prevent fraudulent transactions, monitor against
theft, and protect against criminal activity.
15. Process payments and refunds.
16. Request feedback and contact you about your use
of the Application.
17. Resolve disputes and troubleshoot problems.
18. Respond to product and customer service
requests.
19. Send you a newsletter.
20. Solicit support for the Application.
We may share information we have collected about
you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about
you is necessary to respond to legal process, to investigate or remedy
potential violations of our policies, or to protect the rights, property, and
safety of others, we may share your information as permitted or required by any
applicable law, rule, or regulation.
This includes exchanging information with other entities for fraud
protection and credit risk reduction.
We may share your information with third parties
that perform services for us or on our behalf, including data backup services, payment
processing, data analysis, email delivery, hosting services, customer service,
and marketing assistance.
With your consent, or with an opportunity for
you to withdraw consent, we may share your information with third parties for
marketing purposes, as permitted by law.
When you post comments, contributions or other
content to the Applications, your posts may be viewed by all users and may be
publicly distributed outside the Application in perpetuity
We may use third-party advertising companies to
serve ads when you visit the Application. These companies may use information
about your visits to the Application and other websites that are contained in
web cookies in order to provide advertisements about goods and services of
interest to you.
We may share your information with our
affiliates, in which case we will require those affiliates to honor this
Privacy Policy. Affiliates include our parent company and any subsidiaries,
joint venture partners or other companies that we control or that are under
common control with us.
We may share your information with our business
partners to offer you certain products, services or promotions.
If you connect to the Application through a
social network, your contacts on the social network will see your name, profile
photo, and descriptions of your activity.
We may share your information with advertisers
and investors for the purpose of conducting general business analysis. We may
also share your information with such third parties for marketing purposes, as
permitted by law.
If we reorganize or sell all or a portion of our
assets, undergo a merger, or are acquired by another entity, we may transfer
your information to the successor entity.
If we go out of business or enter bankruptcy, your information would be
an asset transferred or acquired by a third party. You acknowledge that such transfers may occur
and that the transferee may decline honor commitments we made in this Privacy
Policy.
We are not responsible for the actions of third
parties with whom you share personal or sensitive data, and we have no
authority to manage or control third-party solicitations. If you no longer wish to receive correspondence,
emails or other communications from third parties, you are responsible for
contacting the third party directly.
Additionally, we may use third-party software to
serve ads on the Application, implement email marketing campaigns, and manage
other interactive marketing initiatives.
This third-party software may use cookies or similar tracking technology
to help manage and optimize your online experience with us. For more information about opting-out of
interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
We use administrative, technical, and physical
security measures to help protect your personal information. While we have taken reasonable steps to
secure the personal information you provide to us, please be aware that despite
our efforts, no security measures are perfect or impenetrable, and no method of
data transmission can be guaranteed against any interception or other type of
misuse. Any information disclosed online
is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete
security if you provide personal information.
We do not knowingly solicit information from or
market to children under the age of 13. If you become aware of any data we have
collected from children under age 13, please contact us using the contact
information provided below.
If you no longer wish to receive correspondence,
emails, or other communications from us, you may opt-out by:
● Contacting us using the contact information
provided below
If you no longer wish to receive correspondence,
emails, or other communications from third parties, you are responsible for
contacting the third party directly.
California Civil Code Section 1798.83, also
known as the “Shine The Light” law, permits our users who are California
residents to request and obtain from us, once a year and free of charge,
information about categories of personal information (if any) we disclosed to
third parties for direct marketing purposes and the names and addresses of all
third parties with which we shared personal information in the immediately
preceding calendar year. If you are a California resident and would like to
make such a request, please submit your request in writing to us using the
contact information provided below.
If you are under 18 years of age, reside in
California, and have a registered account with the Application, you have the
right to request removal of unwanted data that you publicly post on the Application.
To request removal of such data, please contact us using the contact
information provided below, and include the email address associated with your
account and a statement that you reside in California. We will make sure the data is not publicly
displayed on the Application, but please be aware that the data may not be
completely or comprehensively removed from our systems.
If you have questions or comments about this
Privacy Policy, please contact us at:
ESM Smart Solutions
1245 Windsor Rd
Mechanicsburg, PA – 17050
USA
Phone: +1-717-903-8951
Email: esm.smart.solutions@outlook.com